Rent payments to Dwell
Payments can be made to Dwell Bank Accounts
Bank Acct name: Dwell Housing Trust
Bank Branch: BNZ Harbour Quays
02-1269-0023613-00
02-1269-0023613-01 (EVANS BAY PARADE TENANTS ONLY)
Trouble with rent payments?
We understand that unexpected costs pop up from time to time. If you fall behind on your rent or miss a payment. Dwell will work with you to get on top of your finances and get out of debt in a manageable way. This may look different for each person or whānau.
Why communication matters
Early communication is your strongest tool for maintaining your tenancy.
Don't wait until you're behind—reach out as soon as you are aware you may struggle with payments. Please contact your Tenancy Manager to discuss your options and make a plan.
Payment plans & arrangements
Talk to us early — we can help with:
Payment arrangements for an affordable amount each week
Referrals to budgeting services or
A personalised plan to help you get back on track
Income Related Rent Subsidy (IRRS)
The amount of rent you pay is based on your income and the income of people you live with. The Ministry of Social Development (Work and Income) will work out how much you’ll need to pay.
The Ministry of Social Development (Work and Income) usually review rent payments to make sure that you are paying the right amount. To find out more about the responsibilities of the Ministry of Social Development (Work and Income) visit the Work and Income website
It is important that you meet all your obligations with MSD as they have now introduced serious sanctions to those who do not and this could affect any payments you receive.
Affordable rentals
Residents in affordable housing will have their financial situation reviewed annually by Dwell.
The information that needs to be supplied to Dwell is as follows:
Financial records of all household members over the age of 18
Confirmation of MSD benefits
Annual income summary from IRD
Keeping informed
MSD publish all amendments and policy changes to their website.
Printable forms